Frequently Asked Questions
Everything you need to know about our premium collection and services.
How is my order packaged for delivery?
We prioritize your privacy. All orders are shipped in plain, unmarked cardboard boxes with no mention of the brand or contents on the exterior label.
What materials are used for your products?
Our products are crafted from medical-grade TPE and high-quality silicone, ensuring a realistic feel, durability, and safety for all skin types.
How long does shipping take?
Standard shipping typically takes 7-14 business days depending on your location. You will receive a tracking number via email as soon as your order is dispatched.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and select cryptocurrency options for enhanced transaction privacy.
Do you offer a warranty on your products?
Yes, all our models come with a 1-year limited warranty covering manufacturing defects and structural integrity of the internal skeleton.
How should I clean and maintain my purchase?
We recommend using mild antibacterial soap and warm water after each use, followed by high-quality renewal powder to keep the material soft and smooth.